Massive system crashes for two of the Big Four airlines won’t hurt their revenue or ridership for very long.
August 9, 2016 — 12:13 PM CDT
It’s been a messy summer for U.S. airlines and their passengers, with half the Big Four carriers suffering technology meltdowns over the past month. July and August are peak season for airlines in terms of passenger loads, making the type of systemwide glitches that befell Delta Air Lines Inc. and Southwest Airlines Co. all the tougher to navigate since almost every flight is full.
The IT woes caused Dallas-based Southwest to scrub more than 2,300 flights from July 20-24, and Atlanta-based Delta had just over 1,500 canceled flights as of Tuesday midday, with more cancelations possible, along with delays. The company said it had scrubbed 300 flights as of Tuesday morning to help “reset” its operation. “We are doing everything we can to return our operation to normal reliability, but we do expect additional delays and cancellations,” a Delta senior vice president said in a statement. Read More….